Groupon Intake

Option 1.

Please give us 3 preferred dates and time for your appointment. We will contact you to confirm your booking date and time.
Date Date / MM / DD YYYY
Time Time : HH MM AM/PM
Time Time : HH MM AM/PM
Option 2.
Date Date / MM / DD YYYY
Time Time : HH MM AM/PM

1. option
Time Time : HH MM AM/PM

2. option
Option 3.
Date Date / MM / DD YYYY
Time Time : HH MM AM/PM

1. option
Time Time : HH MM AM/PM

2. option
Please be advised that it may take up to 7 days for a member of our reception team to contact you with available time slots based on the dates you have provided.

We appreciate your patience and understanding, and we will be in touch as soon as possible to confirm your appointment.

If you have any questions in the meantime, please don’t hesitate to reach out.

Kindly initial below to confirm your understanding:
Your Details:
Name Name First Last
Phone

Please give correct number in case we need to contact you about your appointment
Email
Address Address
Street Address Address Line 2 City County Postcode Country
Please list any allergies you have.
Your current weight
Date of Birth Date of Birth / MM / DD YYYY
YOUR COUPON CODES

If the code is invalid your booking will be cancelled automatically.

Please make sure you input the correct codes from your voucher email.
Your Security Code
Must be 10 characters. Currently Entered: 0 characters.
If the code is invalid your booking will be cancelled automatically.

Please make sure you input the correct codes.
Your Coupon number
Your Coupon expiry date
Please confirm the email address the voucher was purchased from.

Email
I don’t have a voucher code, as I’m making the payment to you directly.

I don’t have a voucher code, as I’m making the payment to you directly. I don’t have a voucher code, as I’m making the payment to you directly.
No voucher is accepted after expiry time! Your booking must take place before expiry.
No voucher is accepted after expiry time! Your booking must take place before expiry.

No voucher is accepted after expiry time! Your booking must take place before expiry. I understand & agree
Are you a new client?

Are you a new client? Yes No, i have visited you before. (We wont be able to accept existing clients with groupon vouchers)
We are sincerely grateful for your ongoing support and trust in our services. Our Groupon promotion is specifically designed for new clients to introduce them to the exceptional standards and treatments we offer. As such, this special pricing is available only once per new client.

We kindly ask for your understanding and support in respecting this policy. By doing so, you help us sustain our business and continue providing the high-quality services you have come to expect. Our staff dedicates their time and efforts to ensure every visit is exceptional, and we rely on the fair pricing of our treatments to maintain this level of excellence.

As an existing client, we truly value your loyalty. Instead of using the Groupon offer, we invite you to contact us directly for a special discount tailored just for you. This approach allows us to avoid the significant fees associated with Groupon and ensures we can continue offering you the best service possible.

Thank you for appreciating our services, our staff, and our efforts. We look forward to welcoming you back soon and continuing to serve you with the highest standards.

info@shapezone.uk
Please note 1 client is only allowed to use 1 voucher.

If you wish to try our other discounted treatments please leave a note below and we will contact you.
Interested in additional discounted treatments
Please select your Voucher. Only 1 voucher is allowed.

Please select your Voucher. Only 1 voucher is allowed. Waxing Cryolipolysis Fat Freezing Pressotherapy lymphatic massage EMS sculpting Electrical Muscle Stimulation - 7 Tesla
Please select your Voucher. Only 1 voucher is allowed.

Please select your Voucher. Only 1 voucher is allowed. Waxing Cryolipolysis Fat Freezing Pressotherapy lymphatic massage EMS sculpting Electrical Muscle Stimulation - 7 Tesla
Please select if you are interested in any other offers: (payable upon booking)

Please select if you are interested in any other offers: (payable upon booking) 1 Applicator of CryoMax /360° Cryolipolysis (£60) 2 Applicators of CryoMax/360° Cryolipolysis (£110) 1 session: EMS- sculpting Electrical Muscle Stimulation - 7 Tesla (£50) 4 sessions: EMS- sculpting Electrical Muscle Stimulation - 7 Tesla (£189) NONE
Have you taken accutane with the past year?

Have you taken accutane with the past year? Yes No
Are you using retin-a, differin, or renova?

Are you using retin-a, differin, or renova? Yes No
Are you taking any medications that make you photosensitive?

Are you taking any medications that make you photosensitive? Yes No
Are you currently sunburn?

Are you currently sunburn? Yes No
Are you diabetic?

Are you diabetic? Yes No
Are you pregnant?
If yes, how many weeks?

Are you pregnant?
If yes, how many weeks? Yes No How many weeks How many weeks
W/ Would you like to upgrade to a Full Hot wax on Bikini area for £10?

W/ Would you like to upgrade to a Full Hot wax on Bikini area for £10? Yes No
W/ Would you like to upgrade to a Full Hot wax on Underarms area for £6?

W/ Would you like to upgrade to a Full Hot wax on Underarms area for £6? Yes No
W/ Would you like to upgrade to a Full Hot wax on BOTH areas area for £14?

W/ Would you like to upgrade to a Full Hot wax on BOTH areas area for £14? Yes No
W/ Would you like to add 1/2 Leg wax for £15?

W/ Would you like to add 1/2 Leg wax for £15? Yes No
W/ Would you like to add Full Leg wax for £19?

W/ Would you like to add Full Leg wax for £19? Yes No
W/ Would you like to add Underarms wax for £7?

W/ Would you like to add Underarms wax for £7? Yes No
W/ Would you like to upgrade for Full leg wax for £12?

W/ Would you like to upgrade for Full leg wax for £12? Yes No
W/ Would you like to add any waxing areas for discounted price? Please list and we will confirm the availability & price.

W/ Would you like to add any waxing areas for discounted price? Please list and we will confirm the availability & price. No yes, these areas: yes, these areas:
Waxing

Waxing is a very popular and widely used method for semi-permanent hair removal. As the name implies, the process involves the use of wax to remove hair from the root, leaving smooth, hair-less skin in its place. Waxing is a quick, affordable, and safe way of removing hair from most areas of the body including the upper lip, eyebrows, chin, underarms and arms, as well as legs and bikini areas. Waxing not only rejuvenates the skin but also eliminates dead skin cells, offering an effective exfoliating treatment.

When is your next menstrual cycle due to begin?
Always allow five days for menstrual cycle. Because of water retention and for your own personal comfort, you should avoid hair removal two days before your cycle is due and two days after it is completed.)

Waxing

Waxing is a very popular and widely used method for semi-permanent hair removal. As the name implies, the process involves the use of wax to remove hair from the root, leaving smooth, hair-less skin in its place. Waxing is a quick, affordable, and safe way of removing hair from most areas of the body including the upper lip, eyebrows, chin, underarms and arms, as well as legs and bikini areas. Waxing not only rejuvenates the skin but also eliminates dead skin cells, offering an effective exfoliating treatment.

When is your next menstrual cycle due to begin?
Always allow five days for menstrual cycle. Because of water retention and for your own personal comfort, you should avoid hair removal two days before your cycle is due and two days after it is completed.) Date
Before Your Treatment

- Bath or shower on the day of your appointment to open up follicles, allowing for easier hair removal.
-Do not apply any deodorants, make-up, lotions, soaps, powders, perfumes, or self-tanning products to the area to be waxed.
- If you have been shaving, allow a minimum of 2-3 weeks or ¼ inch of hair growth.
- Trim bikini hair before your appointment. Longer hair can be more painful to wax.
- Schedule your wax 3-4 days before beach and poolside jaunts if you plan to sunbathe.
- Avoid heat. No tanning beds, hot tubs, and saunas before your appointment.
- Wear loose comfortable clothing to prevent irritation after waxing.
- Exfoliate the waxing area 24-48 hours before your appointment. This will keep the skin soft and smoother and prevent ingrown hairs.

Waxing can be done on almost anyone. We do suggest that hair follicles in the treated area are at least ¼ inch in length, that you do not shave the treated area prior to waxing, and that you refrain from the use of retinol at least 4 days prior to waxing. If you are taking Retin A or Accutane, waxing services cannot be performed, but eyebrow shaping with tweezing the hairs can be considered. Skincare products that contain glycolic acids or alpha hydroxy acids must be discontinued 3-5 days before the waxing service.

Please note that if your hair is too short for waxing, we will not be able to reschedule your appointment using your voucher. Your voucher is valid for a single visit, regardless of the number of areas selected. If waxing cannot be performed due to insufficient hair length or any other contraindication, your voucher will be forfeited and redeemed. No refunds or alternative appointments will be provided.

Before Your Treatment

- Bath or shower on the day of your appointment to open up follicles, allowing for easier hair removal.
-Do not apply any deodorants, make-up, lotions, soaps, powders, perfumes, or self-tanning products to the area to be waxed.
- If you have been shaving, allow a minimum of 2-3 weeks or ¼ inch of hair growth.
- Trim bikini hair before your appointment. Longer hair can be more painful to wax.
- Schedule your wax 3-4 days before beach and poolside jaunts if you plan to sunbathe.
- Avoid heat. No tanning beds, hot tubs, and saunas before your appointment.
- Wear loose comfortable clothing to prevent irritation after waxing.
- Exfoliate the waxing area 24-48 hours before your appointment. This will keep the skin soft and smoother and prevent ingrown hairs.

Waxing can be done on almost anyone. We do suggest that hair follicles in the treated area are at least ¼ inch in length, that you do not shave the treated area prior to waxing, and that you refrain from the use of retinol at least 4 days prior to waxing. If you are taking Retin A or Accutane, waxing services cannot be performed, but eyebrow shaping with tweezing the hairs can be considered. Skincare products that contain glycolic acids or alpha hydroxy acids must be discontinued 3-5 days before the waxing service.

Please note that if your hair is too short for waxing, we will not be able to reschedule your appointment using your voucher. Your voucher is valid for a single visit, regardless of the number of areas selected. If waxing cannot be performed due to insufficient hair length or any other contraindication, your voucher will be forfeited and redeemed. No refunds or alternative appointments will be provided. I acknowledge that it is my responsibility to ensure my hair is of adequate length for waxing at the time of my appointment.
Please note that waxing does have certain side effects such as skin removal, redness, swelling, tenderness, etc.
I have read the above information and if I have any concerns, I will address these with my skin therapist. I give permission to my therapist to
perform the waxing procedure we have discussed and will hold her and her staff harmless from any liability that may result from this treatment.
I have given an accurate account of the questions asked above including all known allergies or prescription drugs or products I am currently
ingesting or using topically. I understand my esthetician will take every precaution to minimize or eliminate negative reactions as much as possible.
I have read and understand the post-treatment home care instructions. I am willing to follow recommendations made by my esthetician for
a home care regimen that can minimize or eliminate possible negative reactions. In the event that I may have additional questions or concerns
regarding my treatment or suggested home product / post-treatment care, I will consult the esthetician immediately.
I agree that this constitutes full disclosure, and that it supersedes any previous verbal or written disclosures. I certify that I have read, and
fully understand the above paragraphs and that I have had sufficient opportunity for discussion to have any questions answered. I understand
the procedure and accept the risks. I do not hold the esthetician, whose signature appears below, responsible for any of my conditions that
were present, but not disclosed at the time of this skin care procedure, which may be affected by the treatment performed today.

Please note that waxing does have certain side effects such as skin removal, redness, swelling, tenderness, etc.
I have read the above information and if I have any concerns, I will address these with my skin therapist. I give permission to my therapist to
perform the waxing procedure we have discussed and will hold her and her staff harmless from any liability that may result from this treatment.
I have given an accurate account of the questions asked above including all known allergies or prescription drugs or products I am currently
ingesting or using topically. I understand my esthetician will take every precaution to minimize or eliminate negative reactions as much as possible.
I have read and understand the post-treatment home care instructions. I am willing to follow recommendations made by my esthetician for
a home care regimen that can minimize or eliminate possible negative reactions. In the event that I may have additional questions or concerns
regarding my treatment or suggested home product / post-treatment care, I will consult the esthetician immediately.
I agree that this constitutes full disclosure, and that it supersedes any previous verbal or written disclosures. I certify that I have read, and
fully understand the above paragraphs and that I have had sufficient opportunity for discussion to have any questions answered. I understand
the procedure and accept the risks. I do not hold the esthetician, whose signature appears below, responsible for any of my conditions that
were present, but not disclosed at the time of this skin care procedure, which may be affected by the treatment performed today. I understand
What to Expect During the Treatment
It’s normal immediately after your wax for a little bit of redness and a prickly heat-type rash to appear. This should disappear after a few hours and is normally due to a histamine reaction.
- Because waxing removes the hair at the root, it’s important that you keep the area clean and bacteria-free. A soothing aftercare product like phyto-corrective gel or aloe can be applied.
- 3-10 Days after waxing: As your skin closes over the follicles, the next consideration is to ensure you prevent ingrown hairs. This is when new, often softer hair can get trapped under the skin.
- Three simple measures can easily avoid this situation:
- Step 1: Exfoliate manually. For example, use a dry body brush before showering or a microdermabrasion scrub.
- Step 2: Exfoliate with a wash or toner that has AHA/BHA in the treated area.
- Step 3: Moisturize with a lotion that has active softening ingredients in it. We recommend and sell “Lycon Ingrow X-it cream and spray” which contains 15% Glycolic Acid, which exfoliates and brightens skin. Master antioxidant Glutathione lightens pigmentation, and retinol increases cellular turnover for smoother, firmer, youthful skin.
- If you’re a first-time or occasional waxer you will likely notice some new hair growth within 2-3 weeks due to the naturally staggered hair growth cycle. This part of regrowth will be sparse, with about one-third of the hair normally present. Soon after, the remaining hair will begin growing in.
- Regular waxing will leave the area hair free for 3 – 6 weeks. Over time the density of hair in the waxed area may start to decrease as well.

What to Expect During the Treatment
It’s normal immediately after your wax for a little bit of redness and a prickly heat-type rash to appear. This should disappear after a few hours and is normally due to a histamine reaction.
- Because waxing removes the hair at the root, it’s important that you keep the area clean and bacteria-free. A soothing aftercare product like phyto-corrective gel or aloe can be applied.
- 3-10 Days after waxing: As your skin closes over the follicles, the next consideration is to ensure you prevent ingrown hairs. This is when new, often softer hair can get trapped under the skin.
- Three simple measures can easily avoid this situation:
- Step 1: Exfoliate manually. For example, use a dry body brush before showering or a microdermabrasion scrub.
- Step 2: Exfoliate with a wash or toner that has AHA/BHA in the treated area.
- Step 3: Moisturize with a lotion that has active softening ingredients in it. We recommend and sell “Lycon Ingrow X-it cream and spray” which contains 15% Glycolic Acid, which exfoliates and brightens skin. Master antioxidant Glutathione lightens pigmentation, and retinol increases cellular turnover for smoother, firmer, youthful skin.
- If you’re a first-time or occasional waxer you will likely notice some new hair growth within 2-3 weeks due to the naturally staggered hair growth cycle. This part of regrowth will be sparse, with about one-third of the hair normally present. Soon after, the remaining hair will begin growing in.
- Regular waxing will leave the area hair free for 3 – 6 weeks. Over time the density of hair in the waxed area may start to decrease as well. I understand
Post-Treatment Instructions

For the first 24 hours after a waxing service, avoid the following to prevent irritating the skin: Touching or scratching the waxed area Exfoliating the waxed area We suggest you rather shower in a cold temperature. Ensure the water runs off the waxed area and you do not wash or scrub this area Perspiration and friction on the waxed area Saunas and steam rooms Exercise, gyms, and swimming Sunbathing, sunbeds, or any sunlight and UV exposure. Sweat can infect open follicles and heat can irritate the waxed area. Remember to book your wax 2 days before you go on holiday, to allow the follicles enough time to close and the skin to calm down Applying products to the waxed area such as deodorants, make-up, lotions, soaps, powders, perfumes, self-tanning products, etc. Tight-fitted clothing that may cause friction to the waxed area To soothe and calm the skin, we suggest regularly applying an Aloe Vera gel. This will rehydrate the skin and soothe any discomfort you may experience. Tea tree oil can also be applied to the area for its antibacterial properties in ensuring the area remains bacteria-free. Remember, it is important to keep the area clean and dry for 48 hours after your appointment. 3-10 days after your waxing service, you need to ensure you prevent ingrown hairs. The skin will close over the follicles and new hair may get trapped causing ingrown hairs. Gently exfoliate 2-3 times a week with a body scrub. Start this routine 2-3 days after the waxing treatment. It is essential that you perform this routine between days 3-10 after your wax service. Remember to not over-exfoliate as this can cause damage to the skin. Follow your exfoliation with an enriching and nourishing moisturizer. This process will prevent ingrown hairs and ensure that your next wax is easier and a little less painful. It is important that you plan your waxing treatments. Your maintenance schedule will depend on your hormones, your natural hair growth cycle, and other requirements. You will notice that new hair will start to grow back within 2-3 weeks. We suggest follow-up appointments 3-4 weeks for facial waxing and 4-6 weeks for body waxing.

Post-Treatment Instructions

For the first 24 hours after a waxing service, avoid the following to prevent irritating the skin: Touching or scratching the waxed area Exfoliating the waxed area We suggest you rather shower in a cold temperature. Ensure the water runs off the waxed area and you do not wash or scrub this area Perspiration and friction on the waxed area Saunas and steam rooms Exercise, gyms, and swimming Sunbathing, sunbeds, or any sunlight and UV exposure. Sweat can infect open follicles and heat can irritate the waxed area. Remember to book your wax 2 days before you go on holiday, to allow the follicles enough time to close and the skin to calm down Applying products to the waxed area such as deodorants, make-up, lotions, soaps, powders, perfumes, self-tanning products, etc. Tight-fitted clothing that may cause friction to the waxed area To soothe and calm the skin, we suggest regularly applying an Aloe Vera gel. This will rehydrate the skin and soothe any discomfort you may experience. Tea tree oil can also be applied to the area for its antibacterial properties in ensuring the area remains bacteria-free. Remember, it is important to keep the area clean and dry for 48 hours after your appointment. 3-10 days after your waxing service, you need to ensure you prevent ingrown hairs. The skin will close over the follicles and new hair may get trapped causing ingrown hairs. Gently exfoliate 2-3 times a week with a body scrub. Start this routine 2-3 days after the waxing treatment. It is essential that you perform this routine between days 3-10 after your wax service. Remember to not over-exfoliate as this can cause damage to the skin. Follow your exfoliation with an enriching and nourishing moisturizer. This process will prevent ingrown hairs and ensure that your next wax is easier and a little less painful. It is important that you plan your waxing treatments. Your maintenance schedule will depend on your hormones, your natural hair growth cycle, and other requirements. You will notice that new hair will start to grow back within 2-3 weeks. We suggest follow-up appointments 3-4 weeks for facial waxing and 4-6 weeks for body waxing. I understand
Waxing Consent Form
I have been advised the service(s) provided to me by this salon could have unfavorable results including, but not limited to: allergic reaction, irritation, burning, redness, soreness, etc. I am aware that certain medications and over-the-counter products can significantly increase the risk of injury when combined with skin care services. I understand that Shape Zone does not recommend skin care services for customers using Retin-A, Accutane, and products contacting alpha hydroxyl, or any other skin thinning treatments.
I hereby confirm that I am not using any medications that may cause or contribute to such injury/reaction, and I will advise my esthetician should I use any such medications in the future. I understand there are often inherent risks associated with skin care services, and I agree that as a condition of providing these services on an ongoing basis, I will not hold Shape Zone liable. Although good results are expected, there cannot be any guarantee or warranty expressed or implied with regard to the results that may be obtained. I understand that the following are among the expected side effects of Waxing:

* Blood and circulatory disorders
Blood and circulatory disorders, particularly those that cause easy bruising (e.g., thrombosis) are contraindicated.

*Cancer treatments
Chemotherapy and radiation may cause increased sensitivity. It would be advisable to wait until 6 weeks after the last cancer treatment or your doctor's recommendation or approval.

*Epilepsy
Epilepsy is contraindicated unless it has been controlled for a long period and with medication that does not cause easy bruising. A physician's approval must be obtained before the waxing service.

*Diabetes
The client with diabetes should consult with the physician for the degree of severity and the degree of healing. Fractures and sprainsThe area of fracture or sprain should not be waxed until it is completely healed.

*Hemophilia
Clients with hemophilia should not be waxed, because bleeding can occur. Especially when removing a high parentage of anagen hairs. The removal of anagen hairs breaks the cycle of blood flow to the dermal papilla and buses bleeding in the follicle. Herpes, herpes simplex (cold sore)- Clients with herpes should not be waxed during active outbreaks. Prophylactic medication should be taken before waxing. Inflamed or irritated skin-Inflamed or irritated skin should not be waxed.

*Lack of skin sensations
The lack of skin sensation can be due to circulatory problems arising from heart disease, diabetes, or multiple sclerosis. There can be an increased risk of burning, injury, or infection. These clients should not be waxed.

*Lupus
Those with mild forms of lupus and not presenting with the rash on the areas to be waxed can be waxed, but it is not advisable.

*Moles, skin tags. and warts
AIl moles skin tags, and warts should be avoided. Any mole that looks suspicious: has any of the precancer signs of size, shape, and color; or has hair growing out of it should not be waxed without the permission of a physician.

*Skin disorder conditions
Skin disorder conditions like eczema, seborrhea, and psoriasis may be waxed depending on severity. Minimal flakiness of dead skin cells can be waxed, but not if the skin is broken. In mild cases, the skin may benefit from the exfoliating properties of waxing, but in more advanced stages, broken skin could result.

*Pregnancy
There is nothing intrinsically wrong with waxing the bikini area on the pregnant client, but judgment should be made by both parties. If the pregnant client is considered high-risk or has high blood pressure or anxiety, it is better to avoid waxing. If the areas to be waxed take more than 20 minutes of the client lying flat on her back, then the client should wait until after the birth of the baby. Even though there are no recorded cases of infants being harmed because their mothers received wax service, prolonged time flat on the back could deplete oxygen to the fetus.

*Scar tissue
No scar tissue, including keloids, should be waxed over.

*Sunburn
Sunburned areas should not be waxed. Any such area must have healed completely.

*Varicose veins
Must not wax over the varicose veins but may wax surrounding areas. I acknowledge the following has been discussed with me:

Waxing can have certain side effects such as skin removal, redness, swelling, tenderness, etc. Medications, medical conditions, and lifestyle choices can cause thin, sensitive skin which is more vulnerable to lifting and sensitivity during waxing.
I understand while there is no medical evidence to suggest that waxing can harm an unborn child, it is wise to err on the side of safety during the first trimester of pregnancy.
No waxing treatments are to be performed during that time.
I understand There are always sensitive skin varieties with terminal hair (deeply rooted thick hair) that react traumatically when waxed.
Such reactions may include small whiteheads, blisters, and perhaps welts. The skin may itch and we recommend you take Benedryl and apply Calamine lotion or Aquaphor (always check with your doctor first if you can take these over-the-counter medications) until symptoms subside, normally 72 hours after waxing, it is very important to avoid direct sun exposure the first 3 days after being waxed to prevent blistering, scabbing, hyperpigmentation, and blotchy skin.

Waxing Consent Form
I have been advised the service(s) provided to me by this salon could have unfavorable results including, but not limited to: allergic reaction, irritation, burning, redness, soreness, etc. I am aware that certain medications and over-the-counter products can significantly increase the risk of injury when combined with skin care services. I understand that Shape Zone does not recommend skin care services for customers using Retin-A, Accutane, and products contacting alpha hydroxyl, or any other skin thinning treatments.
I hereby confirm that I am not using any medications that may cause or contribute to such injury/reaction, and I will advise my esthetician should I use any such medications in the future. I understand there are often inherent risks associated with skin care services, and I agree that as a condition of providing these services on an ongoing basis, I will not hold Shape Zone liable. Although good results are expected, there cannot be any guarantee or warranty expressed or implied with regard to the results that may be obtained. I understand that the following are among the expected side effects of Waxing:

* Blood and circulatory disorders
Blood and circulatory disorders, particularly those that cause easy bruising (e.g., thrombosis) are contraindicated.

*Cancer treatments
Chemotherapy and radiation may cause increased sensitivity. It would be advisable to wait until 6 weeks after the last cancer treatment or your doctor's recommendation or approval.

*Epilepsy
Epilepsy is contraindicated unless it has been controlled for a long period and with medication that does not cause easy bruising. A physician's approval must be obtained before the waxing service.

*Diabetes
The client with diabetes should consult with the physician for the degree of severity and the degree of healing. Fractures and sprainsThe area of fracture or sprain should not be waxed until it is completely healed.

*Hemophilia
Clients with hemophilia should not be waxed, because bleeding can occur. Especially when removing a high parentage of anagen hairs. The removal of anagen hairs breaks the cycle of blood flow to the dermal papilla and buses bleeding in the follicle. Herpes, herpes simplex (cold sore)- Clients with herpes should not be waxed during active outbreaks. Prophylactic medication should be taken before waxing. Inflamed or irritated skin-Inflamed or irritated skin should not be waxed.

*Lack of skin sensations
The lack of skin sensation can be due to circulatory problems arising from heart disease, diabetes, or multiple sclerosis. There can be an increased risk of burning, injury, or infection. These clients should not be waxed.

*Lupus
Those with mild forms of lupus and not presenting with the rash on the areas to be waxed can be waxed, but it is not advisable.

*Moles, skin tags. and warts
AIl moles skin tags, and warts should be avoided. Any mole that looks suspicious: has any of the precancer signs of size, shape, and color; or has hair growing out of it should not be waxed without the permission of a physician.

*Skin disorder conditions
Skin disorder conditions like eczema, seborrhea, and psoriasis may be waxed depending on severity. Minimal flakiness of dead skin cells can be waxed, but not if the skin is broken. In mild cases, the skin may benefit from the exfoliating properties of waxing, but in more advanced stages, broken skin could result.

*Pregnancy
There is nothing intrinsically wrong with waxing the bikini area on the pregnant client, but judgment should be made by both parties. If the pregnant client is considered high-risk or has high blood pressure or anxiety, it is better to avoid waxing. If the areas to be waxed take more than 20 minutes of the client lying flat on her back, then the client should wait until after the birth of the baby. Even though there are no recorded cases of infants being harmed because their mothers received wax service, prolonged time flat on the back could deplete oxygen to the fetus.

*Scar tissue
No scar tissue, including keloids, should be waxed over.

*Sunburn
Sunburned areas should not be waxed. Any such area must have healed completely.

*Varicose veins
Must not wax over the varicose veins but may wax surrounding areas. I acknowledge the following has been discussed with me:

Waxing can have certain side effects such as skin removal, redness, swelling, tenderness, etc. Medications, medical conditions, and lifestyle choices can cause thin, sensitive skin which is more vulnerable to lifting and sensitivity during waxing.
I understand while there is no medical evidence to suggest that waxing can harm an unborn child, it is wise to err on the side of safety during the first trimester of pregnancy.
No waxing treatments are to be performed during that time.
I understand There are always sensitive skin varieties with terminal hair (deeply rooted thick hair) that react traumatically when waxed.
Such reactions may include small whiteheads, blisters, and perhaps welts. The skin may itch and we recommend you take Benedryl and apply Calamine lotion or Aquaphor (always check with your doctor first if you can take these over-the-counter medications) until symptoms subside, normally 72 hours after waxing, it is very important to avoid direct sun exposure the first 3 days after being waxed to prevent blistering, scabbing, hyperpigmentation, and blotchy skin. I understand
Pressotherapy
Improves circulation and decreases fluid retention
When all is right with your body, you feel better and more energetic.

Pressotherapy is a non-invasive, highly effective treatment for reactivating your body. It oxygenates the blood with an intense, deeply relaxing lymphatic massage, and gives you an immediate feeling of well-being and lightness.

This painless aesthetic treatment has many health benefits, helping to improve circulation as well as decreasing fluid retention and uncomfortable bloating sensations. What’s more, the results are further enhanced when combined with some of the other treatments available at Shape Zone.

I understand that Pressotherapy is a compression technique designed to help improve overall circulation and tone-up the circulatory system for faster detoxification and elimination, fluid clearance, slimming and firming, toning and oxygenation. A computer controlled pump inflates the individual sections of the multi-chambered garment, which are positioned around the limbs. The pump inflates each chamber of the garment individually.

Pressotherapy Contraindication

Pressotherapy
Improves circulation and decreases fluid retention
When all is right with your body, you feel better and more energetic.

Pressotherapy is a non-invasive, highly effective treatment for reactivating your body. It oxygenates the blood with an intense, deeply relaxing lymphatic massage, and gives you an immediate feeling of well-being and lightness.

This painless aesthetic treatment has many health benefits, helping to improve circulation as well as decreasing fluid retention and uncomfortable bloating sensations. What’s more, the results are further enhanced when combined with some of the other treatments available at Shape Zone.

I understand that Pressotherapy is a compression technique designed to help improve overall circulation and tone-up the circulatory system for faster detoxification and elimination, fluid clearance, slimming and firming, toning and oxygenation. A computer controlled pump inflates the individual sections of the multi-chambered garment, which are positioned around the limbs. The pump inflates each chamber of the garment individually.

Pressotherapy Contraindication open wound blood clots first trimester of pregnancy or history of miscarriages severe eczema deep vein thrombosis cardiac heart failure pacemaker medications for the following conditions: heart hemophilia asthma high blood pressure taking steroid medications or Coumadin i have none
!!!!!!!!!!!!! For sanitary purposes, please make sure to WEAR OR BING socks, long pants, and a long sleeve shirt, and come extra hydrated for the Pressotherapy session.

!!!!!!!!!!!!! For sanitary purposes, please make sure to WEAR OR BING socks, long pants, and a long sleeve shirt, and come extra hydrated for the Pressotherapy session. Ok, i understand Treatment WILL be cancelled and lost if you attend without the necessary clothing mentioned above.
Please be advised that customers who have larger waistline circumference (over 110cm) we wont be able to fit into the pressotherapy suit.

Please be advised that customers who have larger waistline circumference (over 110cm) we wont be able to fit into the pressotherapy suit. Ok, i understand
Additional treatment with discounts. P
Please choose if you wish to have additional treatments.

(You can select more)

Additional treatment with discounts. P
Please choose if you wish to have additional treatments.

(You can select more) Double session of Pressotherapy (60minutes instead of 30mins session) for £19 Extra Applicator of Fat Freezing for £60 EMSculpting treatment for £50 Radiofrequency Eye lift & Chin Fat reduction during Pressotherapy for £60 None
Please check the contraindications below and tick that apply.

Please check the contraindications below and tick that apply. Cryoglobulinemia or paroxysmal cold hemoglobinuria Known sensitivity to cold such ascold urticaria or Raynaud’s disease Impaired peripheral circulation in the area to be treated Neuropathic disorders such as post-herpetic neuralgia or diabetic neuropathy Impaired skin sensation Open or infected wounds Bleeding disorders or concomitant use of blood thinners Recent surgery or scar tissue in the area to be treated A hernia or history of hernia in the area to be treated or adjacent to treatment site Skin conditions such as eczema, dermatitis, or rashes Pregnancy or lactation Any active implanted devices such as pacemakers and defibrillators Liver or Kidney Disease Cancer (Radiotherapy/Chemotherapy) Artificial implants Undiagnosed swelling or inflammation NONE
(C) Additional applicators can be purchased on the day of your appointment, however please let us know if you wish to do so, to allow us to prepare for your treatment in advance. Thank you.

(C) Additional applicators can be purchased on the day of your appointment, however please let us know if you wish to do so, to allow us to prepare for your treatment in advance. Thank you. 1 additional applicator for £60 Not interested
(CM) Additional treatment with discounts during or after your Cryolipolysis. (payable upon booking)
Please choose if you wish to have additional treatments.

(You can select more)

(CM) Additional treatment with discounts during or after your Cryolipolysis. (payable upon booking)
Please choose if you wish to have additional treatments.

(You can select more) Pressotherapy Lymphatic Drainage after Cryo £35 (To maximise the results of your session, we recommend following up with a lymphatic drainage pressotherapy treatment, which can help speed up fat elimination.) EMSculpting Electormagnetic treatment for £50 1 Additional CryoMax applicator for £60 2 Additional CryoMax applicator for £90 4 Additional CryoMax applicator for £140 8 Additional CryoMax applicator for £180 None
(C) Additional treatment with discounts during or after your Cryolipolysis. (payable upon booking)
Please choose if you wish to have additional treatments.

(You can select more)

(C) Additional treatment with discounts during or after your Cryolipolysis. (payable upon booking)
Please choose if you wish to have additional treatments.

(You can select more) Pressotherapy Lymphatic Drainage after Cryo £35 (To maximise the results of your session, we recommend following up with a lymphatic drainage pressotherapy treatment, which can help speed up fat elimination.) EMSculpting Electormagnetic treatment for £50 1 Additional Cryo applicator for £60 2 Additional Cryo applicator for £110 4 Additional Cryo applicator for £200 8 Additional Cryo applicator for £360 None
Cryolipolysis Treatment information for 360 Cryo. CryoMAX is a vacuum-free devices therefore #3.not applicable.
What you can expect:

1. The suction pressure of a vacuum applicator may cause sensations of deep pulling, tugging and pinching. A surface applicator may cause sensations of pressure. You may experience intense cold, stinging, tingling, aching or cramping as the treatment begins. These sensations generally subside as the area becomes numb.

2. The treated area may look or feel stiff after the procedure and transient blanching (temporary whitening of the skin) may occur. These are all normal reactions that typically resolve within a few minutes.

3. Bruising, swelling, and tenderness can occur in the treated area and it may appear red for one to two weeks after treatment.

4. You may feel a dulling of sensation in the treated area that can last for several weeks after the procedure. Other changes – include swelling, itching, tingling, numbness, tenderness to the touch, pain in the treated area, cramping, aching, bruising and/or skin sensitivity – also have been reported.

5. Patient experiences may vary. Some patients may experience a delayed onset of the previously mentioned symptoms. Contact us immediately if any unusual side effects occur or if symptoms worsen over time.

6. You may start to see changes in as early as three weeks after your fat freezing treatment, and will experience the most dramatic results after one to three months. Your body will continue to naturally process the injured fat cells from your body for approximately four months after your procedure.

7. Additional treatments may be needed to reach your desired outcome.

8. In rare cases, patients have reported darker skin colour, hardness, discrete nodules, freeze burn, enlargement of the treated area, hernia or worsening of existing hernia following the fat freezing treatment. Surgical intervention may be required to correct tissue enlargement or hernia formation. I understand that these and other unknown side effects may also occur and will not hold Injex Clinics or any of its staff members liable.

9. I understand the nature of the procedure/s.

10. I confirm that all risks and benefits of the procedure/s have been explained to me and are fully understood by myself.

11. I acknowledge that I have been advised of the risks of this procedure/s.

12. I am aware that the procedure/s is not an exact science and that the results cannot be guaranteed.

13. No such guarantee has been given to me as to the results of this procedure/s.

14. I consent that I do not suffer from any of the contraindications listed for this procedure/s.

15. I certify that I am at least 18 years old or I have parental consent co-signed.

16. I agree that this constitutes full disclosure, and that it supersedes any previous verbal or written disclosures.

17. I certify that that I have read, and fully understand the information given to me, and that I have had sufficient opportunity for discussion and to ask questions.

18. I consent to this procedure/s today and for all subsequent treatments.

19. I give my permission for my photos to be used as demonstration for results, ensuring patient confidentiality is maintained.
Contraindication to HIEMT EMS treatments.
Please tick if you currently have or have had any of the following.

Contraindication to HIEMT EMS treatments.
Please tick if you currently have or have had any of the following. Cardiac pacemakers, implanted defibrillators, implanted neurostimulators Drug pumps Pulmonary insufficiency Malignant tumor Cardiovascular diseases Disturbance of temperature or pain perception Septic conditions and empyema Acute inflammations Systemic or local infection such as osteomyelitis and tuberculosis Contagious skin disease Elevated body temperature Pregnancy, post-partum period, nursing and menstruation Basedow’s disease Metallic IUD ( for HIEMT Pelvic treatment only) Hemorrhagic conditions Heart disorders Epilepsy Recent surgical procedures (muscle contraction may disrupt the healing) Areas of the skin which lack normal sensation NONE
The treatment does not require anesthesia. During the application, you will feel intense muscle contractions and heating sensation in the treated area. The procedure doesn’t require any recovery time. Typically, you can get back to your daily routine right after the treatment.

The treatment does not require anesthesia. During the application, you will feel intense muscle contractions and heating sensation in the treated area. The procedure doesn’t require any recovery time. Typically, you can get back to your daily routine right after the treatment. I understand
I am aware NOT TO wear any metallic accessories (such as jewelry, watch or clothes containing metallic threads or metallic accessories) during the treatment.

I am aware NOT TO wear any metallic accessories (such as jewelry, watch or clothes containing metallic threads or metallic accessories) during the treatment. I understand
I also acknowledge that I do not have any metallic or electronic implants (such as pacemakers, defibrillators, metallic IUDs, etc.)

I also acknowledge that I do not have any metallic or electronic implants (such as pacemakers, defibrillators, metallic IUDs, etc.) I understand
HIEMT / EMSculpt Treatment Consent, Acknowledgement & No-Refund Policy

HIEMT / EMSculpt is a non-invasive muscle stimulation and body contouring treatment designed to assist with muscle strengthening, toning, firming, and in some cases support reduction in fat appearance. It is NOT a weight-loss treatment, it is NOT a substitute for diet or exercise, and it is NOT a guaranteed fat-loss procedure.

Results vary significantly from person to person depending on multiple factors including but not limited to:

body fat percentage
thickness of subcutaneous fat layer
age
metabolism
hormonal profile
hydration
diet
exercise habits
smoking
alcohol consumption
medications
previous surgeries
genetics
compliance with protocol
maintenance after treatment
NO GUARANTEE OF RESULTS

I fully understand and accept that NO specific result has been promised or guaranteed to me.

No member of staff, therapist, consultant, receptionist, or practitioner has made any promise, warranty, assurance, representation, or guarantee regarding:

visible fat reduction
inch loss
weight loss
muscle growth
muscle definition
abdominal tightening
buttock lifting
skin tightening
cellulite reduction
visible body shaping
measurable circumference reduction
how quickly results may appear
whether results will appear at all

I understand that some patients may notice subtle improvement, delayed improvement, or no visible improvement whatsoever.

I understand that muscle development is a biological process and cannot be judged immediately after treatment. Muscle hypertrophy develops gradually over time and often requires several weeks to months, not days.

Visible results—if they occur—are commonly not assessable until several weeks after completion of a full treatment protocol, and in some cases may take 8–12 weeks or longer depending on the individual.

Some patients may never achieve visible aesthetic results despite completing the full recommended protocol.

I expressly acknowledge that dissatisfaction with visible outcome does NOT mean the treatment was defective, unsuccessful, or refundable.

RECOMMENDED TREATMENT PROTOCOL

For meaningful evaluation, a minimum initial course of at least 8 sessions is strongly recommended.

Standard protocol is typically:

2 sessions per week
minimum 8 sessions on the same treatment area
followed by approximately 2 weeks pause
followed by a further 8 sessions on the same area if clinically appropriate

Many patients require more than one course for visible improvement.

Stopping treatment early, missing sessions, delaying sessions excessively, or failing to complete the recommended protocol significantly reduces the likelihood of any result.

If the full protocol is not completed, results cannot be fairly judged.

FAT LAYER LIMITATION

I understand that HIEMT primarily stimulates muscle and is not designed to remove significant fat volume.

Where there is a thicker fat layer covering the muscle (for example excessive abdominal fat, significant pinch thickness, or generally more than approximately 2–3 inches / 3–5 cm of fat thickness depending on the area), visible muscle definition may be minimal or not noticeable at all, even if muscle strengthening occurs underneath.

In such cases, the treatment may provide little or no visible cosmetic improvement.

I accept that lack of visible change due to fat coverage is not grounds for complaint, dispute, refund, chargeback, or cancellation.

STRICT NO REFUND POLICY

ALL PAYMENTS MADE FOR HIEMT / EMSculpt TREATMENTS ARE STRICTLY NON-REFUNDABLE.

This applies in all circumstances including but not limited to:

dissatisfaction with results
slower than expected progress
no visible results
results not matching expectations
change of mind
inability to complete treatment
medical, personal, financial, or scheduling reasons
relocation
work commitments
pregnancy discovered after booking
failure to follow aftercare
failure to follow recommended protocol
refusal to continue treatment after starting

Because treatment time, professional consultation, machine allocation, staff time, and clinical planning are reserved specifically for the patient, no refund, partial refund, reversal, or compensation will be offered under any circumstances once treatment is booked, started, or completed.

Chargebacks or payment disputes for dissatisfaction with aesthetic outcome are expressly rejected where treatment was provided as agreed.

TREATMENT CONSIDERATIONS

I am aware that treatment cannot be applied over the head, heart, or neck.

I understand pregnancy is an absolute contraindication and pregnant patients cannot undergo treatment.

I understand I must disclose all implants, surgeries, medical conditions, medications, metal implants, pacemakers, IUDs, hernias, mesh repairs, or other relevant health conditions before treatment.

I understand the applicators must remain in full contact with the skin.

I understand that treatment over injured, impaired, inflamed, or otherwise compromised muscles is contraindicated.

RISKS AND SIDE EFFECTS

I understand there are risks associated with HIEMT treatments including but not limited to:

muscular pain or soreness
delayed onset muscle soreness
temporary muscle spasm
temporary joint or tendon discomfort
localized redness (erythema)
localized overheating
tenderness
swelling
fatigue
increased menstrual flow in female patients
panniculitis
temporary discomfort
rare unexpected complications

I understand treatment may involve risks of complications or injury from both known and unknown causes, and I freely assume these risks.

PHOTOGRAPHS AND MEASUREMENTS

I agree to before-and-after photographs, measurements, and weighing for medical evaluation, treatment assessment, documentation, and where separately permitted, marketing purposes.

I understand photographs may show little or no visible difference.

ACKNOWLEDGEMENT

I acknowledge that:

I understand exact results cannot be predicted
I understand results may not meet my expectations
I understand there may be no visible improvement
I understand completing treatment does not guarantee success
I understand no refund will be issued under any circumstances
I understand this is an elective aesthetic treatment, not a medical necessity
I am choosing treatment voluntarily and at my own risk

I certify that I have read this entire document carefully and fully understand all provisions.

I confirm I have had the opportunity to ask questions and those questions have been answered to my satisfaction.

I request and consent to treatment by the practitioner(s) and designated staff of this practice.

HIEMT / EMSculpt Treatment Consent, Acknowledgement & No-Refund Policy

HIEMT / EMSculpt is a non-invasive muscle stimulation and body contouring treatment designed to assist with muscle strengthening, toning, firming, and in some cases support reduction in fat appearance. It is NOT a weight-loss treatment, it is NOT a substitute for diet or exercise, and it is NOT a guaranteed fat-loss procedure.

Results vary significantly from person to person depending on multiple factors including but not limited to:

body fat percentage
thickness of subcutaneous fat layer
age
metabolism
hormonal profile
hydration
diet
exercise habits
smoking
alcohol consumption
medications
previous surgeries
genetics
compliance with protocol
maintenance after treatment
NO GUARANTEE OF RESULTS

I fully understand and accept that NO specific result has been promised or guaranteed to me.

No member of staff, therapist, consultant, receptionist, or practitioner has made any promise, warranty, assurance, representation, or guarantee regarding:

visible fat reduction
inch loss
weight loss
muscle growth
muscle definition
abdominal tightening
buttock lifting
skin tightening
cellulite reduction
visible body shaping
measurable circumference reduction
how quickly results may appear
whether results will appear at all

I understand that some patients may notice subtle improvement, delayed improvement, or no visible improvement whatsoever.

I understand that muscle development is a biological process and cannot be judged immediately after treatment. Muscle hypertrophy develops gradually over time and often requires several weeks to months, not days.

Visible results—if they occur—are commonly not assessable until several weeks after completion of a full treatment protocol, and in some cases may take 8–12 weeks or longer depending on the individual.

Some patients may never achieve visible aesthetic results despite completing the full recommended protocol.

I expressly acknowledge that dissatisfaction with visible outcome does NOT mean the treatment was defective, unsuccessful, or refundable.

RECOMMENDED TREATMENT PROTOCOL

For meaningful evaluation, a minimum initial course of at least 8 sessions is strongly recommended.

Standard protocol is typically:

2 sessions per week
minimum 8 sessions on the same treatment area
followed by approximately 2 weeks pause
followed by a further 8 sessions on the same area if clinically appropriate

Many patients require more than one course for visible improvement.

Stopping treatment early, missing sessions, delaying sessions excessively, or failing to complete the recommended protocol significantly reduces the likelihood of any result.

If the full protocol is not completed, results cannot be fairly judged.

FAT LAYER LIMITATION

I understand that HIEMT primarily stimulates muscle and is not designed to remove significant fat volume.

Where there is a thicker fat layer covering the muscle (for example excessive abdominal fat, significant pinch thickness, or generally more than approximately 2–3 inches / 3–5 cm of fat thickness depending on the area), visible muscle definition may be minimal or not noticeable at all, even if muscle strengthening occurs underneath.

In such cases, the treatment may provide little or no visible cosmetic improvement.

I accept that lack of visible change due to fat coverage is not grounds for complaint, dispute, refund, chargeback, or cancellation.

STRICT NO REFUND POLICY

ALL PAYMENTS MADE FOR HIEMT / EMSculpt TREATMENTS ARE STRICTLY NON-REFUNDABLE.

This applies in all circumstances including but not limited to:

dissatisfaction with results
slower than expected progress
no visible results
results not matching expectations
change of mind
inability to complete treatment
medical, personal, financial, or scheduling reasons
relocation
work commitments
pregnancy discovered after booking
failure to follow aftercare
failure to follow recommended protocol
refusal to continue treatment after starting

Because treatment time, professional consultation, machine allocation, staff time, and clinical planning are reserved specifically for the patient, no refund, partial refund, reversal, or compensation will be offered under any circumstances once treatment is booked, started, or completed.

Chargebacks or payment disputes for dissatisfaction with aesthetic outcome are expressly rejected where treatment was provided as agreed.

TREATMENT CONSIDERATIONS

I am aware that treatment cannot be applied over the head, heart, or neck.

I understand pregnancy is an absolute contraindication and pregnant patients cannot undergo treatment.

I understand I must disclose all implants, surgeries, medical conditions, medications, metal implants, pacemakers, IUDs, hernias, mesh repairs, or other relevant health conditions before treatment.

I understand the applicators must remain in full contact with the skin.

I understand that treatment over injured, impaired, inflamed, or otherwise compromised muscles is contraindicated.

RISKS AND SIDE EFFECTS

I understand there are risks associated with HIEMT treatments including but not limited to:

muscular pain or soreness
delayed onset muscle soreness
temporary muscle spasm
temporary joint or tendon discomfort
localized redness (erythema)
localized overheating
tenderness
swelling
fatigue
increased menstrual flow in female patients
panniculitis
temporary discomfort
rare unexpected complications

I understand treatment may involve risks of complications or injury from both known and unknown causes, and I freely assume these risks.

PHOTOGRAPHS AND MEASUREMENTS

I agree to before-and-after photographs, measurements, and weighing for medical evaluation, treatment assessment, documentation, and where separately permitted, marketing purposes.

I understand photographs may show little or no visible difference.

ACKNOWLEDGEMENT

I acknowledge that:

I understand exact results cannot be predicted
I understand results may not meet my expectations
I understand there may be no visible improvement
I understand completing treatment does not guarantee success
I understand no refund will be issued under any circumstances
I understand this is an elective aesthetic treatment, not a medical necessity
I am choosing treatment voluntarily and at my own risk

I certify that I have read this entire document carefully and fully understand all provisions.

I confirm I have had the opportunity to ask questions and those questions have been answered to my satisfaction.

I request and consent to treatment by the practitioner(s) and designated staff of this practice. I agree and understand
Please note that Shape Zone operates on a 48-hour cancellation policy. Please email info@shapezone.uk If you wish to cancel or rearrange appointments, we kindly ask you to give us 48 hours’ notice. We reserve the right to charge the cost of the appointment if there is a no show or adequate notice is not given.

No text and phone calls will be accepted to reschedule appointments.
DO you understand that we can only accept cancellation requests, change of appointment request via EMAIL and only 48 hours prior to your appointment?

DO you understand that we can only accept cancellation requests, change of appointment request via EMAIL and only 48 hours prior to your appointment? YES i understand
DO you understand that over 10 minutes lateness we will not be able to do your treatment?

DO you understand that over 10 minutes lateness we will not be able to do your treatment? YES i understand
Cancellations and change of appointments.

We are sorry but we are unable to accept whatsapp, phone or text messages to reschedule, change, cancel your appointment. Please email us at info@shapezone.uk
Please make sure you let us know at least 48 hours prior to your appointment, otherwise we wont be able to change it, your voucher will be redeemed and no other appointment will be booked, no refunds either. We are not able to accept sickness to reschedule your appointment outside of your 48 hours notice. If you turn up for your appointment feeling unwell or sick, your treatment will be refused and no refund or other appointment will be given.
Deposit Policy

To secure an appointment, Shape Zone may require a deposit at the time of booking. By paying a deposit, the client confirms that they have read, understood, and accepted this policy.

1. Non-refundable deposits
All deposits paid to Shape Zone are strictly non-refundable.

2. Validity of deposit
Any deposit paid will remain on the client’s account for 12 months from the date of payment. During this period, the deposit may be applied toward the cost of treatments or treatment packages purchased by the client, or used to secure the treatment price for a future appointment.

3. Purpose of deposit
Deposits are taken to reserve appointment time, secure therapist availability, and protect the agreed treatment or package price for the client’s next visit.

4. Forfeiture of deposit
The deposit will be forfeited in full in the event of:

failure to attend a booked appointment without notice;
cancellation without the required notice period;
rescheduling requested later than the permitted notice period.
In such cases, the deposit shall be retained by Shape Zone to cover administrative costs, reserved appointment time, and loss of business.

5. Late cancellation and late rescheduling
Clients must provide at least 48 hours’ notice to cancel or reschedule an appointment without losing their deposit. Any cancellation or rescheduling request made with less than 48 hours’ notice will result in the deposit being forfeited.

6. Non-transferable and non-cash redeemable
Deposits are non-transferable to another person and cannot be exchanged for cash, refunded to a bank card, or otherwise redeemed for cash value.

7. Expiry of deposit
Any unused deposit remaining on the client’s account after the 12-month period will automatically expire and be removed from the account without further notice.

8. Promotional and package bookings
Where a deposit is paid in connection with a promotional offer, discounted treatment, or treatment package, the deposit may be applied toward that purchase, but remains non-refundable. If the client fails to attend, cancels late, or reschedules late, the deposit will be forfeited and the promotional or discounted price may no longer be honoured.

9. Future bookings
Shape Zone reserves the right to require full prepayment, refuse further bookings, or limit advance bookings where a client has a history of no-shows, late cancellations, or repeated late rescheduling.

10. Appointment confirmation
Appointments are not considered confirmed until any required deposit has been received in full.
Stored Card Authority and Recovery of Unpaid Charges

To secure certain appointments, treatment courses, packages, promotional bookings, or same-day bookings, Shape Zone may request that the client authorise a payment card to be securely stored by our payment provider using a card-on-file facility.

By providing and authorising a stored payment card, the client agrees that Shape Zone may charge that card, without needing to obtain separate authority on each occasion, for the following amounts where lawfully due under the booking agreement:

Outstanding treatment charges
The price of treatments, services, packages, add-ons, consultations, products, or upgrades that were requested, supplied, and not fully paid for at the time of the appointment.
Late cancellation and no-show charges
Any cancellation fee, no-show fee, or late rescheduling fee that is validly due under Shape Zone’s cancellation policy, provided that such charge reflects the agreed booking terms and is not greater than the amount properly payable for the missed appointment or the loss reasonably suffered.
Agreed consultation fees, patch test fees, and booking fees
Any consultation fee, booking fee, deposit shortfall, or other stated fee that the client agreed to pay as part of the booking process and which remains unpaid.
Same-day additional services
The price of any additional applicators, upgrades, extra treatment areas, treatment time extensions, products, or package purchases that the client requested and approved during the appointment.
Damage or misuse
Any charge expressly agreed in writing by the client for lost loan items, damaged equipment, or misuse of salon property, where the amount is reasonable and supported by evidence.
Limits on Stored Card Charges
Shape Zone will only use a stored card to recover sums that are genuinely due for services requested or supplied, or for valid fees due under the client’s booking terms. Shape Zone will not use a stored card to impose arbitrary penalties, unfair charges, or amounts unrelated to the client’s booking.

Notification Before Charge
Where reasonably practicable, Shape Zone will send notice by email and/or SMS to the client before processing a stored-card charge, stating:

the reason for the charge,
the amount to be charged,
the appointment or invoice to which it relates, and
the date on which payment will be taken.
For unpaid balances arising immediately after treatment or where the client leaves the premises without paying for services already supplied, Shape Zone may process the stored-card charge without further delay, but will still send confirmation promptly afterward.

Evidence and Records
Shape Zone may rely on booking records, signed consultation forms, treatment records, photographs where appropriate, appointment history, invoices, point-of-sale records, email, SMS, WhatsApp messages, and internal notes as evidence of the services requested, supplied, or charges incurred.

Client Responsibility
The client is responsible for ensuring that the stored card remains valid and that sufficient funds or credit are available to meet properly due charges. If a stored-card charge fails, Shape Zone may request payment by another method and may suspend future bookings until the balance is cleared.

Disputed Charges
If the client believes a stored-card charge has been taken in error, they must notify Shape Zone promptly in writing. Shape Zone will investigate and, where appropriate, provide supporting records or issue any refund that is lawfully due. Nothing in this policy affects the client’s statutory rights.

Use of Payment Provider
Shape Zone does not store full card numbers or card security codes on its own systems. Stored-card payments are handled through our authorised payment service providers and payment processors.

Consent
By booking with Shape Zone, and by choosing to provide card details for card-on-file use, the client confirms that:

they are the authorised cardholder or have authority to use the card,
they authorise Shape Zone to charge the stored card for the categories of payment listed above where lawfully due,
they have read and accepted this Stored Card Authority and Unpaid Balance Policy together with the cancellation and payment terms.
I hereby give my informed consent to participate in the treatments of Shape Zone services.

I have read and understand the information provided above regarding my treatment. I have read this document carefully and understand the risks and benefits.

By my signature below, I acknowledge that I have read, fully understood, and expressly agree to be bound by the terms and policies terms and policies of Shape Zone. I further acknowledge that these terms shall govern this and all future services rendered by Shape Zone. I understand that Shape Zone reserves the right to amend or modify these terms at its sole discretion and without prior notice.
Terms & Conditions

TERMS AND CONDITIONS
SHAPE ZONE LONDON
TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before booking or attending any appointment with Shape Zone London. By booking an appointment, paying a deposit, attending a consultation, proceeding with treatment, purchasing a package, entering into an instalment plan, or providing card details through our authorised payment provider, you confirm that you have read, understood, and accepted these Terms and Conditions.

These Terms and Conditions apply together with any treatment-specific consent form, package agreement, instalment agreement, consultation form, and post-treatment acknowledgement signed by you.

1. ABOUT YOUR APPOINTMENT

Most appointments include a consultation before treatment begins. During the consultation, Shape Zone may discuss:

your suitability for treatment
your goals and concerns
the treatment plan recommended for you
treatment areas
the number of applicators, sessions, or services recommended
the expected process
possible side effects and aftercare
pricing and optional extras

No treatment will be carried out without your consent.

A consultation may result in your treatment plan being confirmed, changed, upgraded, reduced, postponed, or declined, depending on your suitability, safety, and the outcome of the consultation.

2. MEDICAL DISCLOSURE AND SUITABILITY

You must disclose all relevant medical information before treatment, including but not limited to:

medical conditions
medication
allergies
pregnancy
implants
recent procedures
injuries
illness
any circumstance that may affect your suitability for treatment

It is your responsibility to inform Shape Zone of any change in your health or medical suitability before each appointment.

If anything relevant changes between visits, you must tell us before treatment starts and, where requested, complete an updated medical or consent form before any further treatment is carried out.

Shape Zone is entitled to rely on the information you provide. To the extent permitted by law, Shape Zone is not responsible for any issue, reaction, unsuitability, or adverse outcome arising from incomplete, inaccurate, or outdated information where you have failed to disclose a relevant change.

For safety reasons, Shape Zone may refuse, postpone, shorten, modify, or stop treatment if we believe it is not safe or appropriate to proceed.

3. TREATMENT CONSENT AND RESULTS

By proceeding with treatment, you confirm that:

the treatment has been explained to you
you have had the opportunity to ask questions
you understand the nature of the treatment
you understand the possible side effects and aftercare requirements
you understand that results vary from person to person
you understand that exact cosmetic, slimming, inch-loss, or measurement results cannot be guaranteed

Body shaping, slimming, and aesthetic treatments are influenced by many factors, including the treatment area, the number of sessions completed, lifestyle, aftercare compliance, and individual response.

Not achieving your desired result does not automatically mean that treatment was not properly carried out.

4. WHAT IS INCLUDED IN YOUR BOOKING, VOUCHER, GROUPON, PACKAGE OR OFFER

Your original booking, Groupon voucher, promotional offer, package, pass, or course includes only the services expressly stated in that booking or offer.

Unless clearly confirmed otherwise in writing, the following are not automatically included and are chargeable separately:

additional applicators
additional treatment areas
upgrades
add-on services
products
extra treatment time
extra sessions
larger packages or package upgrades

You are free to decline any optional additional service discussed during consultation.

If you request and approve any additional same-day service, that service will be added to your bill and will become payable by you.

5. TREATMENT AUTHORISATION AND PAYMENT LIABILITY

No treatment will be carried out without your consent.

By agreeing to and receiving any treatment performed by Shape Zone, you confirm that the treatment was authorised by you and accepted by you at the time of the appointment.

All treatments, consultations, products, add-ons, upgrades, packages, and services that you request, approve, and receive are payable by you in full, unless a different payment arrangement has been clearly agreed in writing before you leave the clinic.

If any additional same-day services are discussed with you and approved by you before being carried out, those additional services will also become payable by you.

Once a treatment or service has been carried out with your consent, payment remains due for that authorised service, subject always to your statutory rights.

Shape Zone does not accept non-payment for treatments or services that have been authorised, carried out, and received.

If payment is not made when due, Shape Zone reserves the right to recover the outstanding balance by lawful means, including use of a stored card where valid authority has been given, the charging of any clearly agreed contractual interest, and formal recovery action where necessary, together with any court fees or fixed recoverable costs permitted by law.

6. STORED CARD AUTHORITY

Where you provide card details through Shape Zone’s authorised payment provider, you authorise Shape Zone to securely store your card through that provider.

Where lawfully due, Shape Zone may use your stored card for:

unpaid balances for services you request and receive
agreed consultation or booking fees
same-day additional services approved by you
valid late cancellation, late rescheduling, or no-show charges due under these Terms and Conditions
agreed instalment payments under a signed instalment agreement

Where reasonably practicable, Shape Zone will try to notify you before charging your stored card.

If you leave the premises without paying for services already provided, Shape Zone may process the outstanding balance against your stored card and send confirmation afterward.

You confirm that you are the authorised cardholder or have authority to use the card provided.

Shape Zone does not store full card numbers or card security codes on its own systems. Stored-card payments are handled through authorised payment providers and processors.

7. DEPOSITS

A deposit may be required to secure your booking.

Your deposit may be applied toward the cost of your treatment or package.

If you cancel or reschedule with at least 48 hours’ notice, your deposit will normally remain on your account as credit for use within its validity period.

If you cancel late, reschedule late, or fail to attend, Shape Zone may retain or deduct the deposit, or part of it, in accordance with these Terms and Conditions.

Deposits:

are not transferable to another person
are not redeemable for cash unless required by law
remain valid for 12 months from the date of payment
expire if unused after the 12-month period

Where relevant, your deposit expiry date may also be recorded on your booking, receipt, invoice, or consultation form.

8. CANCELLATION AND RESCHEDULING POLICY

Shape Zone requires at least 48 hours’ notice to cancel or reschedule an appointment.

All cancellation and rescheduling requests must be made by email to:

info@shapezone.uk

Shape Zone does not accept cancellation or rescheduling requests by:

WhatsApp
text message
phone call
Instagram
Messenger
verbal notice in clinic

If you cancel or reschedule with less than 48 hours’ notice, Shape Zone may:

retain or deduct your deposit
apply the agreed late cancellation or late rescheduling charge
deduct the prepaid session from your package or course
9. NO-SHOW POLICY

If you do not attend your appointment without proper notice, Shape Zone may:

apply the agreed no-show charge
deduct the prepaid session from your package or course
retain or deduct your deposit

Repeated no-shows, repeated late cancellations, or repeated late rescheduling may result in Shape Zone:

requiring full prepayment for future bookings
limiting advance bookings
refusing further bookings
10. LATE ARRIVAL POLICY

Please arrive on time for your appointment.

If you arrive late, your treatment time may be shortened, adjusted, or refused if there is not enough safe time remaining to perform the treatment properly.

If your treatment is shortened or changed because of your late arrival, the full scheduled appointment fee or full session deduction may still apply.

11. PACKAGES, COURSES, PASSES AND NON-TRANSFERABILITY

Prepaid packages, courses, sessions, and passes are personal to the purchaser and cannot be transferred to another person unless Shape Zone agrees in writing.

Packages, courses, and prepaid sessions are sold for use by the named client only.

Clients may not give, sell, transfer, assign, or share prepaid sessions, passes, or package entitlements with another person unless Shape Zone has expressly agreed in writing.

12. PACKAGES, COURSES AND EXPIRY

Packages and courses are subject to an expiry date.

Unless otherwise confirmed in writing, the validity period begins on the date of purchase.

Unused sessions remaining after the expiry date may be lost.

Any extension to the validity period is discretionary unless otherwise agreed in writing.

Clients are responsible for booking and attending their sessions within the applicable validity period.

Where relevant, the package expiry date may be recorded on your consultation form, package agreement, receipt, or invoice.

13. DISCOUNTED PACKAGES AND PART-USE RECALCULATION

Some packages and courses are sold at a discounted price because multiple treatments or sessions are purchased together.

The package price reflects the full package or course as sold.

If you choose not to complete the full package, stop attending, or later request fewer treatments or sessions than originally purchased, Shape Zone may recalculate the value of the treatments or services already used at:

the applicable individual treatment price, or
the price that would have applied to the quantity actually used

This means that discounts given for purchasing a larger package or course may no longer apply if the package is not retained or completed as purchased.

All treatments, services, and sessions already received remain chargeable and payable once taken.

Any remaining balance, credit, or unused entitlement after recalculation will be dealt with in accordance with these Terms and Conditions and your statutory rights.

If any balance remains unpaid after recalculation, Shape Zone may recover the outstanding balance together with any contractual interest clearly agreed in writing and any court fees or fixed recoverable costs permitted by law.

14. INSTALMENT PAYMENT PLANS

Where Shape Zone offers an instalment payment option, the instalment terms will be set out in a separate written instalment agreement.

By entering into an instalment agreement, you agree that:

all instalments remain due on the agreed dates
missed or failed instalments may result in future appointments being suspended
Shape Zone may use your stored card to collect instalments that are properly due under the signed instalment agreement
if an instalment is missed and remains unpaid after notice, Shape Zone may charge any contractual interest clearly stated in the instalment agreement
if recovery action becomes necessary, Shape Zone may seek the unpaid balance together with any court fees or fixed recoverable costs permitted by law
15. PREPAID SESSIONS, LATE CANCELLATIONS AND MISSED APPOINTMENTS

Where a session is part of a prepaid package or course:

a late cancellation may result in that session being deducted
a no-show may result in that session being deducted
a late arrival may result in the session being shortened, changed, or lost depending on available safe time and clinic scheduling

If you have prepaid for a course or package, deducted sessions remain treated as used once deducted in accordance with these Terms and Conditions.

16. COMPLAINTS, CONCERNS AND CHARGE ERRORS

If you have any concern about your treatment, package, balance, expiry date, or any charge applied to your account, you should notify Shape Zone as soon as possible so the matter can be reviewed and addressed promptly.

If you believe a charge has been made in error, you should contact Shape Zone in writing first and give us the opportunity to investigate and respond.

Clients are encouraged to raise any immediate concern before leaving the clinic on the day of treatment where possible.

17. PROOF OF ATTENDANCE, APPROVAL AND TREATMENT RECORDS

Shape Zone may rely on the following records where necessary to confirm attendance, treatment carried out, approval of same-day additions, balances due, booking history, package use, expiry, or payment obligations:

booking records
consultation forms
signed consent forms
treatment records
package agreements
instalment agreements
appointment history
invoices and receipts
internal treatment notes
email, SMS, and WhatsApp communications
photographs where appropriate
payment records
post-treatment acknowledgements
18. RIGHT TO REFUSE OR STOP TREATMENT

Shape Zone reserves the right to refuse, stop, postpone, shorten, or modify treatment where necessary, including but not limited to the following circumstances:

safety concerns
medical unsuitability
aggressive or abusive behaviour
inappropriate behaviour toward staff or clients
failure to provide required information
arriving unwell or in a condition that makes treatment unsuitable
repeated breaches of booking or payment terms

Where treatment is refused or stopped for safety or conduct reasons, charges may still apply to the extent permitted by these Terms and Conditions and applicable law.

19. CLIENT BEHAVIOUR

Shape Zone is committed to treating clients fairly and respectfully, and expects the same in return.

Aggressive, threatening, abusive, or inappropriate behaviour toward staff or other clients may result in:

refusal or termination of treatment
cancellation of future bookings
requirement for full prepayment for any future booking
formal recovery of any unpaid balance
20. CHANGES TO THESE TERMS AND CONDITIONS

Shape Zone may update these Terms and Conditions from time to time.

Any updated version will apply to future bookings and appointments from the date it is published or otherwise provided to clients. Changes will not apply retrospectively to rights or obligations that have already arisen in relation to past bookings, unless required by law.

21. STATUTORY RIGHTS

Nothing in these Terms and Conditions removes or limits your statutory rights.

CONTACT DETAILS

Shape Zone London
407 Wandsworth Road, London, SW8 2JP
Email: info@shapezone.uk

Phone: +44 7546 254357
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I understand what I am booking, what is included, and that additional services are chargeable unless clearly confirmed as included.

I agree to Shape Zone’s treatment, payment, deposit, cancellation, stored card, package, expiry, and booking terms.

I understand that nothing in this form removes or limits my statutory rights.
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